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BRC offers a hand up, not a hand out. We ask one simple question: What can we do for you? In each individual we serve, we see beyond the moment: we see their potential. For each, we provide the opportunity to find it.

Every 8 minutes, a BRC homeless outreach worker starts a conversation with a person living on the streets or in the transit system, offering HOPE and opportunity. It's the first step in building a relationship centered on mutual respect and trust. We listen, and then we act, providing our clients with the assistance they need through any number of our 24 programs located throughout New York City.

Building trust takes time and a compassionate, dedicated staff that perseveres 24 hours a day, 365 days of the year, never giving up. The results make it all worthwhile. Every 3 hours someone with little more than HOPE accepts our outstretched hand, and takes a step toward home and reclaiming their life. Whenever that person is ready - dawn or dusk, midday or midnight - our door is always open.

Our clients' needs are matched by BRC's rich array of services, and the nearly 500 staff and 300 volunteers who caringly provide them. Whatever our clients may seek, BRC has it: drug treatment, mental health care, comprehensive medical services, vocational services, and supportive communities in which to live.

What matters more than what we do is how we do it. We don't see problems or illnesses - we see people, and opportunities. We don't simply repair a person's HEALTH; we help each individual to understand and overcome the challenges they've faced. At BRC, care is integrated and holistic. Each and every client is empowered and expected to advocate for their needs and to help define how these will be met.